Frequently asked questions

Can I choose my delivery day and time?


We only deliver on set days each week. That's Monday-Wednesday and Friday between 8.30am and 5.00pm Our delivery lots are suggested on the form you fill when joining zawadiya and you can always change them. Times may vary due to the traffic conditions.




Can I choose what comes in my fruit & veg box?


You can create a list of your dislikes for our mixed fruit & veg boxes. This means you don't have to receive something you don't like. You can exclude upto 3 items on a box and choose what gets packed instead.




Is there a minimum value and delivery charge?


There is a minimum order value of Ths 30,000/-. No matter how much you order. Below that amount, the delivery charge is Tshs 10,000/- flat.




Do I have to receive the same Box every week?


Absolutly not. We want you to explore.. We have a variety of fruit & veg boxes you can choose from, as well as poultry.




How can I know what is in my Box?


You will receive a message with the list of the items being prepare for your box. That way you have time to replace what you don't like




What if I don't want to order a box and buy on retail basis?


Easy.. go to the website shop menu and place you order.




How do I add to my Box order?


Once you are logged in, you can browse our shop. When you spot something you like, hit the ''Add'' button, and the item will be popped into your basket. When you're finished browsing, click 'checkout' to complete the Order. We will then add the items for delivery with your box.




How do I pay my Order?


We accept most credit or debit cards, MPesa , Tigo Pesa and Paypal.




Do you sell Halal?


Yes, if you order a Goat or chicken and you want it slaughtered, it will be done as required.